Privacy Policy

1. Your Privacy at Audiori.ai

Your privacy is important to us. This policy explains how we collect, use, share, and protect your information when you visit our website and use our services.

2. Information We Collect

We collect personal information you give us directly, like your name, email, and phone number, when you sign up or ask for information. We also automatically collect technical information when you visit our site, such as your IP address, browser type, device type, and cookie data.

3. Payment Information

• Payment processing is handled by Stripe, a PCI-compliant payment processor.
• We do not store your credit card numbers, CVV, or full payment details on our servers.
• We receive and store only limited payment information from Stripe, such as the last four digits of your card, card type, and billing address for receipt purposes.
• Stripe's privacy policy governs how your payment data is handled.

4. How We Use Your Information

• Provide and improve our website and services.
• Personalize and expand your experience.
• Understand how you use our services.
• Develop new features and products.
• Communicate with you about our offerings.
• Process your transactions and manage your subscription.
• Prevent fraud.

5. How We Share Your Information

We may share your information with trusted third-party service providers to help us run our business, provide services, meet legal obligations, or protect our rights. This includes:

• Stripe for payment processing
• Analytics providers to understand usage patterns
• Cloud hosting providers for data storage

6. Securing Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we take strong steps to secure your data, please remember that no security system is completely foolproof.

7. Data Retention

• Account information is retained while your account is active.
• Match history and reports are retained for 12 months after your last activity.
• Upon account deletion, your data is permanently removed within 30 days.
• We may retain anonymized, aggregated data for analytics purposes.

8. Your Rights

Depending on where you are, you might have specific rights regarding your personal information. This could include the right to access, correct, or delete the data we hold about you.

9. Policy Updates

We may update this Privacy Policy occasionally. We'll let you know about any changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out.